Question 1

What exactly is a 'done-for-you' website management service?

Accepted Answer

It means we handle everything on your website so you don't have to. You send us a request, whether that's a new page, updated content, or a copy rewrite, and we take care of it. No technical skills required on your end.

Question 2

What types of requests can I submit?

Accepted Answer

Anything to do with your website: adding a new page, updating content, swapping images, changing a section layout, editing navigation, adding a form. If it's on your website and you want it changed, send the request.

Question 3

How do I submit a request?

Accepted Answer

Once you're a client, you'll have a dedicated way to submit requests, either via email or a simple intake form. Describe what you need, include any relevant details (examples, tone preferences, existing content), and we take it from there.

Question 4

How long does it take to complete a request?

Accepted Answer

Requests are typically completed within 1 to 2 business days. We'll give you a heads up if something will take longer.

Question 5

How will I know when a request is done?

Accepted Answer

We follow up when the work is complete so you're always in the loop. If we have questions while working on something, we'll reach out before proceeding.

Question 6

Is there a limit on how many requests I can send?

Accepted Answer

No. The monthly plan is unlimited. Send as many requests as your site needs. No caps, no overages, no limits.

Question 7

Do I need to have a website already?

Accepted Answer

You should have an existing website we can work on. We're not a website builder; we're a management service. If you're starting from scratch, reach out and we'll discuss what we can help with.

Question 8

What website platforms do you work with?

Accepted Answer

We work with most common platforms: WordPress, Webflow, Squarespace, Wix, Shopify, and custom-built websites. Not sure if yours qualifies? Fill out the Get Started form and we'll confirm.

Question 9

Is there a contract or minimum commitment?

Accepted Answer

No contracts. Subscriptions are month-to-month. You can cancel at any time. We earn your business every single month.

Question 10

Is copywriting included in the monthly plan?

Accepted Answer

Yes. If you need something written, whether a new page, a rewrite, or better headlines, just submit it as a request. Use your monthly requests for updates, copy, or both. It's all part of the same plan.

Question 11

What if I need more requests than my plan allows?

Accepted Answer

You can purchase additional requests at an à la carte rate, or upgrade to the next plan. We'll always let you know before you hit your limit so there are no surprises.

Question 12

Who actually does the work?

Accepted Answer

Robert Bacius and a small, trusted team. You're not being handed off to a random agency. The same people you talk to are the ones doing the work.

Common questions

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